Explore our FAQ to find quick answers to common inquiries. From details about our diverse mineral collection to ordering procedures, shipping, and more. If you have questions, chances are you'll find the answers here. Can't find what you're looking for? Feel free to contact us directly.
We offer a diverse range of minerals, including crystals, gemstones, and rare specimens. Our collection is carefully curated to provide a variety of options for both collectors and enthusiasts.
Simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping and payment details. If you encounter issues, feel free to email us to place your order.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and appreciate online e-transfers from Canadian banks to avoid fees.
Yes, tracking is available for North American orders. International tracking may be available based on the chosen shipping method. You'll receive a confirmation email with tracking details upon dispatch.
Yes, we ship globally. Check our Shipping Policy for international shipping rates and options.
Our Returns Policy guides you on initiating a return. If unsatisfied with a specimen, return it for a refund.
Reach out to us at djoyceminerals@gmail.com; we love hearing from fellow rockhounds and collectors!
We do work with collectors to help sell their collections, this is something done on a case-by-case basis. Please contact us so we can discuss if your collection meets the criteria and quality for our customer base.
We love connecting with fellow rockhounds! Feel free to reach out via email and share what you've discovered. If you have specimens you're considering selling, send us pictures along with dimensions, and we'll evaluate them. Please take a moment to review the material featured on our site to see if it aligns with our preferences. Our primary interest lies in Canadian crystals, preferably on matrix. Please note that we're not interested in damaged or polished material, and we aren't seeking common international crystals commonly found at typical gem shops.
While not a traditional store, you can visit by appointment to browse specimens in person.
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Website design by Melanie Lane.
Development and maintenance by Wenex Media Works.
